The registration certificate is not valid for this product or is expired. Please make sure that you have copied the correct certificate.
Indicates that the registration certificate is not valid for the current version of InstallMate, or has expired. This may be due to missing information (e.g., an incomplete copy), or because it is intended for a different product or version.
License certificate error codes
The following are common certificate error codes:
|0xEBAD8000||General error. Contact firstname.lastname@example.org if you encounter this.|
|0xEBAD8001||Invalid license type. The certificate is not an InstallMate certificate.|
|0xEBAD8002||Invalid license subtype. The certificate is not an InstallMate certificate.|
|0xEBAD8003||Invalid product type. The certificate is not an InstallMate v9 certificate.|
|0xEBAD8004||Invalid product subtype. The certificate is not an InstallMate v9 certificate.|
|0xEBAD8005||Invalid registered name. The registered name does not match the certificate.|
|0xEBAD8006||Certificate does not have expected BEGIN line. Make sure that you copy all lines.|
|0xEBAD8007||Certificate does not have expected END line. Make sure that you copy all lines.|
|0xEBAD8008||Certificate does not have expected format. Make sure that you copy the certificate from a plain text email viewer or text editor, not from a RichText or HTML one.|
|0xEBAD8009||Invalid certificate data. The certificate data appears garbled. Make sure that you copy the certificate from a plain text email viewer or text editor, not from a RichText or HTML one.|
- Error code; see table above.
This message usually indicates a problem with the copy & paste operation that you used to copy the registration certificate into the License registration dialog. For a valid certificate, you must copy all lines, starting with -----BEGIN TARMA CERTIFICATE----- and ending with -----END TARMA CERTIFICATE-----. You may include more lines, but not less.
Check the human-readable information from the certificate to make sure that it is intended for the current version of InstallMate. If so, then try to copy and paste the registration certificate again, making sure that you include the entire certificate. If it still fails, then please contact our technical support staff, quoting the error code from the message.
Note: Registration codes and certificates from previous versions (QuickInstall 2.x, ExpertInstall 3.x, Installer 5.x, InstallMate 7.x) are not valid for InstallMate 9.x.